Cigarette Waste Brigade® - FAQ
- What can I send in through this Brigade?
Please see the image below for examples of waste that are accepted through this Brigade program. You may download this image as a useful poster by clicking here.
Cigarette Waste Brigade accepted waste:
- Extinguished cigarettes
- Cigarette filters
- Loose tobacco pouches
- Outer plastic packaging
- Inner foil packaging
- Rolling paper
Please note: We DO NOT accept the paperboard packaging of a cigarette box. Instead, you may recycle these through your municipal recycling program.
- How do other Brigade participants collect cigarette waste?
We’ve interviewed some successful participants in this Brigade program. Read the Spotlight Locations below to see how other locations collect for this Brigade.
- What can I do to get more people to recycle with me?
To encourage more adult smokers to recycle with you, try using some of the resources specific to this Brigade:
You may also want to use the guides and posters found under the Tools & Resources section of the website.
- What do my cigarette waste collections earn?
For every pound of cigarette waste collected, Santa Fe Natural Tobacco Company, the sponsor of Cigarette Waste Brigade, donates $1.00 towards the Keep America Beautiful Cigarette Litter Prevention Program.
- Do I need to clean the waste before I send it in?
No, you do not need to clean the waste before sending it in to TerraCycle. However, please remove as much of the remaining product as possible and please make sure your cigarettes are completely extinguished before shipping. And please remember, UPS will not accept dripping packages, so make sure your waste is dry prior to shipping.
- Can I only collect Santa Fe Natural Tobacco Company-branded cigarettes and packaging?
No, not at all. You may collect any brand of cigarette waste for this Brigade program. Please refer to the accepted waste poster for the types of waste that are accepted.
- Does my shipment have to weigh a certain amount before I can send it in?
No, larger shipments are more eco-friendly, but your shipment can be any size.
- What are your recommended processes if I am collecting cigarette waste at home?
To collect and ship for the Cigarette Waste Brigade from home, simply empty the contents of your ash tray into a re-sealable plastic bag, disposable plastic container, plastic shopping bag, or garbage bag. Please make sure that the cigarettes are fully extinguished. Do not dump your cigarette waste directly into the shipping box and do not use paper bags or envelopes to collect your waste. Ship your collections to TerraCycle by downloading a free shipping label from your TerraCycle account. Ship the box to TerraCycle by affixing the free shipping label and dropping it off at a UPS location.
- What are your recommended processes if I am collecting cigarette waste at an office or business establishment?
To collect and ship for the Cigarette Waste Brigade at your office or business establishment, empty the contents of your ash receptacle into a sturdy trash bag or thick garbage liner. Please make sure that the cigarettes are fully extinguished. Do not dump your cigarette waste directly into the shipping box and do not use paper bags to collect your waste. Ship your collections to TerraCycle by downloading a free shipping label from your TerraCycle account. Ship the box to TerraCycle by affixing the free shipping label and dropping it off at a UPS location.
- Who can sign up for TerraCycle?
Santa Fe Natural Tobacco Company manufactures Natural American Spirit all-natural 100% additive-free tobacco products and markets them only to smokers who are 21 years of age or older. If you or your participants do not smoke, or are under the age of 21, please visit our other Brigade programs to see how you can help the environment.
We welcome anyone from almost any organization to join in our recycling efforts! There are some practical considerations to keep in mind, however. For example, our programs are designed for consumers and consumer groups, not commercial recycling centers.
TerraCycle Brigade® programs are open to all U.S. States EXCEPT for Alaska and Hawaii. If you live in Alaska or Hawaii, your account will be automatically deactivated and your location will not be able to print or request labels. We apologize for the inconvenience and hope to have Brigade programs running in those states and territories in the future.
If you live in Puerto Rico, you may register to collect for TerraCycle Puerto Rico.
If you live in another country, please visit the TerraCycle World Map to see if you can recycle with TerraCycle in your country.
- What does TerraCycle do?
TerraCycle runs completely free recycling solutions that are made possible by our brand partners. For a complete list of our Brigade programs, click here.
- What do I need to sign up for TerraCycle?
You will need to provide:
- A contact person to oversee the Brigade programs at your location
- A valid email address
Please note: When you sign up for TerraCycle you need to complete one more step before you can start recycling. You have to join at least one of our Brigade programs. When you join a Brigade you can begin recycling that waste stream and earning any applicable rewards. However, Santa Fe Natural Tobacco Company markets their products only to smokers 21 years of age or older. If you or your participants do not smoke, or are under the age of 21, please visit our other Brigade programs to see how you can help the environment.
- How do I start recycling with TerraCycle?
To recycle your waste, all you have to do is join at least one Brigade and start collecting the waste stream indicated on the Brigade page. This is when you can get your friends and family involved! The more people collecting with you the more waste you will divert from landfill. However, please note that Santa Fe Natural Tobacco Company markets their products only to smokers 21 years of age or older. If you or your participants do not smoke, or are under the age of 21, please visit our other Brigade programs to see how you can help the environment.
To get started, check out our Collect, Store, and Ship Guide. This guide contains a few easy tips and tricks to starting and maintaining TerraCycle programs at your location.
Some Brigade programs have shipment size requirements to earn TerraCycle points, but you do not have to meet these requirements if you do not wish to receive TerraCycle points. All shipment sizes may be shipped completely for free and your waste will still be recycled, you simply won’t earn the point donation if it applies to the specific Brigade.
When you are ready to ship your waste, download a free shipping label from your TerraCycle account and affix it to your box of waste. You can then drop it off at any UPS location.
- How do I ship the waste to TerraCycle?
After you have joined a TerraCycle Brigade, you may print a free, pre-paid shipping label by going to the navigation bar at the top of the website. Under “Send Your Waste,” select “Get Shipping Label” from the drop-down menu. The list of Brigade programs that you are currently registered for will appear in the drop-down menu. Please note that you will need to be logged in to your TerraCycle account to print shipping labels.
- What if I want to recycle something that is not accepted in any of your Brigade programs?
You can also recycle almost every type of waste through our Zero Waste Box Program. Click here to learn more.
- How do I update my TerraCycle profile information?
If for any reason you need to change or update your information, please select the “Profile” tab located on your account and then simply click "Edit My Profile". If you still need assistance or have questions please contact TerraCycle Customer Support at 1-866–967–6766 or email firstname.lastname@example.org.
- If I stop sending in shipments will my account be deactivated?
Your TerraCycle account will not be deactivated, however, your available TerraCycle points will expire from your account if there is no activity for one year. Activity is considered to be printing a shipping label, sending in a shipment, or redeeming points.
Further, if you do not send in a shipment for six or more consecutive months in each of your Brigade programs, you may be removed from the Brigade in order for us to allow another participant the opportunity to collect and send waste. For more information, please see our Terms and Conditions.
- How do you make your products?
TerraCycle products are made either by upcycling or recycling the collected waste.
Upcycling is defined as using or valuing every aspect of waste in order to give it a new useful life.
Recycling is defined as extracting materials from one product and using them to make an entirely new product.
For a more detailed description of each of these processes, please click here.
- Where can I buy TerraCycle products?
TerraCycle products are available at www.terracycleshop.com.