The Carex® Free Recycling Programme

You can recycle your hand wash pumps and refill pouches through this programme.

Waste that is NOT accepted:

• Plastic hand wash bottles (these can be recycled through local council facilities)
• Plastic hand gel bottles and caps (these can be recycled through local council facilities)
• Hand cream bottles and pumps

You can download the Accepted Waste Poster here.

No, the Carex® Free Recycling Programme accepts hand wash pumps and refill pouches from all brands.

PZ Cussons has sponsored this national recycling programme, so there is no direct cost to you.

We encourage you to ship when your box is full of all hand wash pumps and refill pouches to minimise the transportation carbon footprint for this programme. You can send your shipments via UPS (printer required) or InPost (no printer required). Wet/dripping packages will not be accepted, so please make sure they are dry.

When you are ready to send a parcel, please follow these steps:

With UPS - printer required:

• Request a free UPS label from your account.
• Download your label and print it out from your email.
• Place your waste in a sturdy cardboard box that is no bigger than 60x60x50cm and a maximum weight of 20 kg.
• Attach your label securely to your parcel, and ensure it is easy to read. 
• Drop off your parcel at your closest UPS drop-off point or arrange a free pick-up for your parcel via UPS by either booking online or calling 03457 877 877. 

With InPost - no printer required:

• Request an InPost QR code from your account. You’ll receive it via email. 
• No need to print it! Simply have it ready on your phone.
• Place your waste in a sturdy cardboard box that is no bigger than 41x38x64 cm and has a maximum weight of 15 kg.
• Find your nearest 24/7 InPost Locker here and scan your unique QR code when you drop off your parcel.

No, you do not need to clean the packaging before dropping it off, but please remove as much of the remaining product as possible before shipping. Public drop-off locations will not accept dripping items, so make sure your items are dry.