We work with people around the world to make our programmes and services easy and worthwhile.
Because we have an extensive array of programmes, we want to make reaching us as effortless as possible. Our Customer Support representatives are not outsourced and are based out of the TerraCycle UK headquarters in London. Please review the different departments below to help direct your enquiry.
If you have a question about a free recycling programme, your TerraCycle account, or any other general TerraCycle enquiry, please contact us at the information below.
Free Phone: 01465 915018
Email: customercare@terracycle.co.uk
Opening hours:
Monday - Thursday 09:00-17:00
Friday 09:00-12:00
As our team is based in the UK, these opening hours do not include the following bank holidays:
Friday 7th April
Monday 10th April
Monday 1st May
Monday 8th May
Monday 29th May
Monday 12th June
Monday 28th August
Monday 25th December
Tuesday 26th December
TerraCycle offers a variety of programmes through which you may recycle nearly every type of waste.
General Phone: 01465 915018
If you are interested in creating a collection and recycling programme for your non-recyclable product or packaging, TerraCycle has a wide variety of platform options. Typically, TerraCycle collects post-consumer waste from your key target consumers, solves for the waste, and then works with your brand to drive equity and value. By customizing the levels of promotional or operational support, we can tailor a program to your brand’s needs.
If you have waste materials you are interested in recycling, or you are interested in using our recycled materials in your manufacturing processes, please contact our Materials Team.
View our digital press kit for instant up-to-date information on TerraCycle and our programmes. If you need additional information, please reach out to our PR Team.
If your organisation is looking to establish a recycling programme on a larger scale, such as city- or stadium-wide venues, please contact our Strategic Partnerships Coordinator.
If you’re interested in working with TerraCycle and supporting our initiative, please contact our Executive Team directly through the email below.