TerraCycle University FAQ Page

Need help?

How do I sign up my university?

Create a TerraCycle account here. Please make sure to sign up as the following organisation type: University.

Why should I join TerraCycle?

By recycling with us, you’ll not only help your university’s pledge for sustainability but also help your community keep their ‘hard-to-recycle’ rubbish from landfills.  And at no cost to you!

You’ll also get great rewards for your university when you send us your rubbish.

How do I join a programme? 

To join a free recycling programme, visit the programme page and click ‘Join as a drop-off point’. You can join as many participating recycling programmes as you’d like! You can find them here

Why can I only join certain programmes?

Those programmes have been specifically chosen for you and are tailored for universities. 

Can I set up multiple drop-off points at my university?

Yes, you can have multiple drop-off points at the same university (e.g. accommodations, lecture halls, student unions) under the same account.

Please note that the points will be calculated separately if you open multiple accounts. 

How do I get TerraCycle points?

For each valid shipment you send in through our free recycling programmes, you will get TerraCycle points that you can redeem for rewards. 

You’ll also get a bonus of 500 TerraCycle points (£5) per shipment you send us.

What is a valid shipment?

To receive TerraCycle points, you must meet the minimum shipment requirements for the programme and only ship the accepted items. Each free recycling programme has different requirements that can be found under “Earn Recycling Rewards” on the programme page or in the participation guide.

Can I ship all of my rubbish together?

No, we request that you send separate shipments for each recycling programme. Don’t mix the accepted items of different programmes!

Why are the free recycling programmes so specific?

Brands and retailers fund our free recycling programmes, so you pay nothing to participate. The brands specify which type of rubbish is accepted by their programmes.

How much money can I get for my TerraCycle points?

TerraCycle points can be redeemed for a donation of £0.01 per point. Please note that you must redeem a minimum of 2,000 TerraCycle points (or £20). 

You’ll also get a bonus of 500 TerraCycle points (£5) per shipment you send us. 

How do I set my university up to receive donations?

You can add your university to our charity database by filling out this form.

How do I redeem my TerraCycle points?

Search our charity database, choose your university, and click redeem to donate your points.

Or, you can redeem your points for a selection of great rewards that you can find here.

When will my university receive the rewards?

We have two payment periods per year. If you redeem by the end of April, you will be paid in June. If you redeem by the end of October, you will be paid in January.

How can I promote my university’s new sustainability initiative?

Check out our resources below for getting your students, faculty members, staff and wider community involved.

Need help getting the word out? Fill out this form to request support from our PR team. They’ll be happy to help! 

If you have any other questions, please visit our help centre or contact our customer support team at customersupport@terracycle.co.uk