We use cookies that are necessary to provide you with a good browsing experience. We also use cookies to provide social media features and analyse traffic and site performance. Find out more about your privacy and how to manage your cookies.

The health and safety of our collectors and their communities is our greatest priority. In light of the growing concerns around the developing Coronavirus (COVID-19), we are closely following the official advice given by the Irish Government and the World Health Organisation. Please read below to understand what this means for the collection and recycling of your waste through our free recycling programmes.

Collecting and sending waste

As of today, the post office is transporting your parcels as normal and we continue to receive them at our warehouse. However, as the government recommendations and guidelines can change at any time, we strongly encourage all programme members to send their parcels in the near future, especially if they have a large quantity of waste stored. If you do so, please follow the government guidelines regarding social distancing when dropping off your waste.

We will continue to monitor the situation and you will be informed of any changes to transportation or warehouse operations as the situation progresses. 

Information for visitors to public drop-off locations

As per government guidelines, most public drop-off locations, such as schools or other public places, are unlikely to be accessible until further notice. We then encourage you to keep collecting at home and storing your waste until these are reopened. However, if your local public drop-off location is still operating and you can access it without going against the government guidelines, you can keep dropping off your waste but we recommend you follow the health guidelines regarding social distancing.

Information for public drop-off location administrators

If your public drop-off location is still accepting and receiving waste, we recommend that you take additional precautions:

  • Use protective equipment such as gloves when handling any waste and avoid touching your face.
  • Once you’ve emptied your collection boxes, if possible leave the waste aside for 72 hours before you sort / package it up to be shipped.
  • Always wash your hands for 20 seconds after handling waste.

If however, you wish or have to suspend collection at your public drop-off location, please let your community know and email TerraCycle®. We can temporarily remove your location from the relevant map and we can then reinstate your location when you request to add it back.

Contact Us

If you have any questions or concerns, please don't hesitate to get in touch. To help combat the spread of the virus, the TerraCycle® Team is now working remotely but we will continue to support all collectors who send emails to [email protected]. We will do our best to reply to you as soon as possible.

Thank you for your cooperation. The TerraCycle® team wishes you, your family and community the best in this evolving situation and look forward to receiving your waste for recycling.

Best regards,

The TerraCycle® Ireland Team