Please note that our offices are open Monday to Friday, 9am to 5pm EST. We may be reached through the form on this page or by calling 1-866-967-6766.
Our Customer Care representatives are based out of the TerraCycle headquarters in Trenton, NJ.
Visit the new TerraCycle® Help Center to find quick answers to your questions.
Discover useful information about a wide range of subjects such as sending your waste, redeeming TerraCycle® points, setting up public drop-off locations and more!
If you can’t find what you’re looking for, or you have a specific question regarding a shipment, please contact our Customer Care Team by filling out the form below: