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Account Manager (Client Services)

We are looking for an outgoing, polished, highly organized, team-focused US Account Manager to work with our corporate brand partners (clients) on marketing and program initiatives for TerraCycle’s national recycling programs.

About TerraCycle:

TerraCycle is a social enterprise that has fallen in love with the concept of garbage. We are determined to eliminate the idea of waste by making it possible to recycle items that are traditionally considered non-recyclable. We are a global pioneer in green business and are the largest processor of flexible packaging in the world. We are currently looking for a self-motivated, persistent and accountable Account Manager for the US market.

A young and growing company, we operate in 21 countries and have more than 48,000,000 participants in our programs. We are partnered with some of the most recognizable brands and retailers in the world, including: Staples, L’Oreal, Kraft, Nestle, Proctor & Gamble, British American Tobacco, Colgate-Palmolive and E. & J. Gallo amongst others. We have already achieved significant media coverage and successfully generate more than 17 articles per day globally.

About the role:

We are looking for an outgoing, polished, highly organized, team-focused US Account Manager to work with our corporate brand partners (clients) on marketing and program initiatives for TerraCycle’s national recycling programs. Primary responsibilities include supporting a portfolio of TerraCycle’s partners and facilitating internal processes to drive program growth. The position reports directly to the North American Director of Client Services.

Responsibilities will include both client relations as well as general program support, and the successful applicant will be trained and highly successful in both capacities. This is an excellent opportunity for someone interested in sustainability, marketing and business strategy, brand management/relationship building and program management.

PLEASE NOTE: This is a brand/client-relationship management and strategy position. It is not a sales, business development or operations management position.

Essential Functions and Responsibilities:

  • Support the Account Director in coordinating with TerraCycle’s PR, Licensing, Creative and Operations teams to ensure execution of all contractual obligations and drive program growth and success.
  • Establish and adhere to project plans and activation strategies for each account.
  • Manage project assets including coordination and management of content, e.g., product concepts, program copy, and Brigade materials.
  • Prepare briefs, presentations and analysis of program results, and make recommendations for continuing program growth.
  • Develop knowledge and expertise of clients’ business, industry, competitors, etc.
  • Support senior marketing and product development colleagues with ad hoc requests and in strategic and tactical planning.
  • Plan and lead internal and external reviews and strategy sessions to ensure that work is meeting client requirements and expectations, and that the TerraCycle partnership is most effectively leveraged by the brand.
  • Ensure consistency, quality and timeliness of deliverables for assigned accounts.
  • Build and maintain project files and schedules for offline and online projects.
  • Manage program contracts, budgets, and monthly invoicing procedures.

Qualifications:

  • BA/BS required, advance degree preferred
  • 1-3 years of experience
  • Track record of success in brand management and project management
  • Outstanding organizational skills
  • Fluency with Microsoft PowerPoint, Word, and Excel
  • Exceptional verbal and written communication skills, ability to prepare clear and concise client-ready documents
  • Strong interpersonal skills, demonstrate empathy and commitment to the client with ability to manage expectations
  • High-energy team player
  • Interest in environmental sustainability
  • Must possess a balance of creative and analytical skills

Compensation:

  • Salary commensurate with experience
  • 401(k) with company match
  • Health, dental and vision plans (with partial employer subsidy)
  • Generous paid time off

Interested applicants should send resume or CV and cover letter to liana.scobie@terracycle.com.

Job Location: Trenton, NJ