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Director of Consumer Insights

In conjunction with several of the largest and most prominent consumer products companies in the world, TerraCycle is now advancing an international initiative on the future of packaging, toward the end of disposable packaging. We are currently hiring for the initial staff for full-time work at our New Jersey headquarters.

Director of Consumer Insights

TerraCycle is the world leader in collecting and recycling waste that is traditionally considered non-recyclable. In conjunction with several of the largest and most prominent consumer products companies in the world, TerraCycle is now advancing an international initiative on the future of packaging, toward the end of disposable packaging.  The “service” is to be launched in early 2019 initially in two major cities, one in Europe (London or Paris) and one in the US (NYC).  We are currently hiring for the initial staff for full-time work at our New Jersey headquarters.

Responsibilities:

  • Develop customer experience (story line, customer UX, context/community research)
  • Design and execute a variety of custom research projects 
  • Scope, plan and organize multi-phase projects
  • Manage client and communications on on-going research projects
  • Deliver actionable insights and strategic recommendations to clients and leadership
  • Design and test developed strategies on market
  • Develop brand and marketing, balancing consumer research and client’s requests
  • International market development (replicate the above responsibilities internationally)

Qualifications:

  • Minimum of 3 - 5 years of experience conducting applied consumer insights research
  • At least one year of experience in a management position
  • Strong client management, project management, and overall research skills
  • Experience running lean research processes
  • Excellent writing and communication skills
  • Highly proficient in PowerPoint & Excel
  • 4-year college degree mandatory
  • Entrepreneurial spirit to identify opportunities and effectively resolve challenges

Compensation:

  • Salary commensurate with experience
  • Health, dental and vision plans (with partial employer subsidy)
  • Generous paid time off

Please send a thoughtful cover letter and resume to liana.scobie@terracycle.com