Recycling solutions that differentiate laboratory suppliers

Helping a scientific equipment distributor deliver sustainability value to its customers.

A global laboratory equipment distributor partnered with TerraCycle to offer its customers a practical way to manage complex waste streams, turning sustainability into a competitive market advantage. With laboratories generating highly specific waste streams and facing increasing pressure to reduce their environmental footprint, this major distributor sought to differentiate itself in a crowded market by moving beyond product supply to offer a solution that addressed their customers’ most difficult waste challenges.

Our solution and results:

• Expansive portfolio: Developed recycling solutions for over ten distinct laboratory waste streams, ranging from PPE to specialized lab consumables.
• Turnkey resources: Provided customers with downloadable user guides and clear instructions to ensure easy participation and high-quality material collection.
• Logistics support: Streamlined the shipping process, allowing laboratories to return full boxes effortlessly for processing.

The program successfully transformed the supplier’s commercial offering and customer loyalty by:

• Competitive differentiation: Set the distributor apart by providing a unique, value-added service that solves a critical pain point for labs.
• Goal alignment: Helped laboratory clients achieve their specific waste diversion and CSR targets.
• Revenue innovation: Created new, sustainability-linked revenue opportunities while simultaneously advancing the supplier's own corporate green goals.