Operations Business Support Associate

About TerraCycle

TerraCycle is a social enterprise that has fallen in love with the concept of garbage. We are determined to eliminate the idea of waste by making it possible to recycle items that are traditionally considered nonrecyclable. We are a global pioneer in green business and are the largest processor of flexible packaging in the world. We are currently looking for a self-motivated, persistent and accountable Operations Business Support Associate.

A young and growing company, we operate in 21 countries and have more than 48,000,000 participants in our programs. We are partnered with some of the most recognizable brands and retailers in the world, including: Staples, L’Oreal, Kraft, Nestle, Proctor & Gamble, British American Tobacco, ColgatePalmolive and E. & J. Gallo amongst others. We have already achieved significant media coverage and successfully generate more than 17 articles per day globally.

About the role:

We are looking for an outgoing, polished, highly organized, team-focused Operations Business Support Associate to support our client service teams on implementing and executing TerraCycle’s international recycling programs. Primary responsibilities include developing pricing for TerraCycle sales staff, cost analysis and cost planning, facilitating internal processes, and creating operational efficiencies through management and analysis.

The successful applicant will be experienced and successful in cost analysis and working well with internal departments. This is an excellent opportunity for someone interested in combining sustainability, business operations and data analysis in a career by learning the mechanics of TerraCycle’s global, unique recycling supply chain models. In addition, this role offers international experience including direct support of TerraCycle teams across the Americas, EU, and Asia Pacific. 

Essential functions and responsibilities:

• Coordinate with TerraCycle’s Sponsored Waste, Zero Waste Box and Material Sales platforms to develop pricing for client facing proposals and work to make sure all contractual obligations are met
• Develop an intimate working knowledge of TerraCycle’s recycling supply chains including vendor competencies, costs and overall efficiency.
• Develop knowledge and expertise of vendors’ business, industry, competitors, etc.
• Perform cost analysis to budget including monthly variance analysis
• Prepare briefs, presentations and analyses of product performance, and make recommendations for continuing improvements.
• Work directly with the Global Vice President of Operations on strategic initiatives to resolve operational challenges as they arise across all Global markets.
• Support senior sales, operations and product development colleagues with ad hoc requests and in strategic and tactical planning.
• Outline and manage implementation of new products, financial processes and operational initiatives.
• Plan and lead internal and external reviews and strategy sessions to ensure that work is meeting client requirements and expectations.
• Ensure consistency, quality and timeliness of deliverables for assigned projects.
• Build and maintain project files and schedules for all projects.

Qualifications:

• BA/BS required
• 1-3 years of experience
• Track record of success in business support or financial analysis
• Outstanding organizational skills
• Advanced Excel skills
• Exceptional verbal and written communication skills, ability to prepare clear and concise clientready documents
• Strong interpersonal skills, demonstrate empathy and commitment to the business team with ability to manage expectations
• High-energy team player
• Interest in environmental sustainability
• Must possess a balance of creative and analytical skills

Compensation:

• Salary commensurate with experience
• 401(k)
• Health, dental and vision plans (with partial employer subsidy)
• Generous paid time off

Interested applicants should send resume or CV and cover letter to jobs@terracycle.com.