TerraCycle School Hub FAQ

Need help?

How do I sign up my school?

Create a TerraCycle account here. Please make sure to sign up as one of the following organization types: Public elementary school, private elementary school, public middle school, private middle school, public high school, or private high school.

How do I get TerraCycle Recycling Rewards points?

For each valid shipment you send in through our free recycling programs, you will reward earn points that can be redeemed as a donation to your school. You can join as many free recycling programs as you’d like!

What is a valid shipment?

To receive reward points, you must meet the minimum shipment requirements for the program and only ship in the waste stream accepted for the program. Each free recycling program has different requirements that can be found under “Earn Recycling Rewards” on the program web page. For instance, some programs may require one pound of trash to reward you with 100 reward points.

Can I ship all of my trash together?

No, we request that you send separate shipments that are program-specific.

Why are the free recycling programs so specific?

Our free recycling programs are funded by brands and retailers, so you pay nothing to participate. The brands specify which type of waste is accepted by their programs.

Can I get points if I use a Zero Waste Box™ to collect trash?

No, reward points are only awarded through our free recycling programs.

How much money can I get for my TerraCycle Recycling Rewards points?

TerraCycle reward points can be redeemed for a donation of $0.01 per point. Please note that you must redeem a minimum of 2,500 TerraCycle points (or $25).

How do I set my school up to receive donations?

You can add your school to our charity database by filling out this form.

How do I redeem my TerraCycle Recycling Rewards points?

Search our charity database, choose your school, and click redeem to donate your reward points.

I’m a parent, how can I donate my TerraCycle Recycling Rewards points to our school?

Search our charity database, choose your school, and click redeem to donate your reward points.

When will my school receive the donation?

We have two payment periods per year. If you redeem by the end of April, your charity will be paid in June. If you redeem by the end of October, your charity will be paid in January.

How can I promote this as a fundraiser at my school?

Check out our resources for getting parents, staff, and students involved above. To request support for sharing your story with the media, please fill out this form.

If you have any other questions, please visit our Help Center or reach out to our Customer Care team at customersupport@terracycle.com. Click below for official rules. 

NO PURCHASE NECESSARY. Open to schools and school organizations in the contiguous 48 United States. Schools and school organizations are here defined as Public High School, Private High School, Public Elementary School, Private Elementary School, Public Middle School, and Private Middle School as outlined by “Organization Type.” Void where prohibited. All awards are points equivalent and subject to TerraCycle “Terms of Use”; payments occur on a biannual basis.