We'd love to hear from you

Find the answers to your questions instantly by visiting the TerraCycle® Help Centre.

If you can't find what you're looking for you can email us at customercare@terracycle.co.uk or give us a call on 01465 915018.

Opening hours:
Monday - Thursday 09:00-17:00
Friday 09:00-12:00

As our team is based in the UK, these opening hours do not include the following bank holidays:
Friday 7th April
Monday 10th April
Monday 1st May
Monday 8th May
Monday 29th May
Monday 12th June
Monday 28th August
Monday 25th December
Tuesday 26th December​

Contact Us

Visit the online TerraCycle® Help Centre and find the answers to your questions instantly.

Discover useful information about a wide range of subjects such as sending your waste, redeeming TerraCycle points, setting up public drop-off locations and more!

If you can't find what you're looking for or have a specific query regarding a shipment, our customer care team is here to help. Fill out the sections below to message them now.

Please make sure to give as much information as possible in the message section.