We'd love to hear from you

Find the answers to your questions instantly by visiting the new online TerraCycle® Help Centre.

If you would like to speak to someone at TerraCycle please call us on our free phone number: 01465 915018 or email us at: customersupport@terracycle.co.uk.

Opening hours:
Monday to Thursday, 9 am - 5 pm
Friday, 9 am - 12 pm
Please note that our offices will be closed on Friday, 7th May 2021.

Don't worry we don't outsource our customer service so you will be speaking with an authentic TerraCycler.

Contact Us

Visit the new online TerraCycle® Help Centre and find the answers to your questions instantly.

Discover useful information about a wide range of subjects such as sending your waste, redeeming TerraCycle® points, setting up public drop-off locations and more!

In case you can’t find what you’re looking for, or you have a specific query regarding a shipment, please contact our Customer Support Team by filling out the form below: