We'd love to hear from you

Find the answers to your questions instantly by visiting the TerraCycle® Help Centre.

If you can't find what you're looking for you can email us at customercare@terracycle.co.ukor give us a call on 01465 915018.

Opening hours:
Monday - Thursday 09:00-17:00
Friday 09:00-12:00

As our team is based in the UK, these opening hours do not include the following bank holidays:
Friday 7th April
Monday 10th April
Monday 1st May
Monday 8th May
Monday 29th May
Monday 28th August
Monday 25th December
Tuesday 26th December


Contact Us

Visit the online TerraCycle® Help Centre and find the answers to your questions instantly.

Discover useful information about a wide range of subjects such as sending your waste, redeeming TerraCycle® points, setting up public drop-off locations and more!

In case you can’t find what you’re looking for, or you have a specific query regarding a shipment, please contact our Customer Care Team by filling out the form below: